Services for the buildings that can't go down.
Every system Tightlines installs is designed, built, and documented to one standard. Networks that don't drop. Cameras that record what mattered. Doors that open for the right people. Cabling you'd be proud to leave inside the wall.
Enterprise Networking & WiFi.
Most network problems trace to one of two things: undersized hardware or sloppy configuration. Tightlines does neither. Every network we build is designed around real-world load, segmented properly, and configured by someone who understands that a network is infrastructure — not a consumer product.
Built on Ubiquiti UniFi. A single platform managing routing, switching, firewall, and WiFi from one dashboard. No per-device licensing. No monthly fees. No closed ecosystem.
What's included
UniFi Dream Machine Pro / SE gateway
Routing, firewall, VPN, and IDS/IPS in one rack-mounted unit.
Enterprise-grade switching
UniFi Pro / Enterprise switches with PoE+, link aggregation, and fiber uplinks where required.
WiFi 6 or WiFi 7 access points
Coverage planned by survey, not guesswork. Seamless roaming across access points.
VLAN segmentation
IoT, guest WiFi, surveillance, and primary network logically isolated for security.
Remote access & VPN
Site-to-site VPN, WireGuard / OpenVPN remote access for owners traveling abroad.
Documentation & owner training
Network diagrams, IP schedules, and a walkthrough so you understand what was built.
IP Camera & Surveillance.
The cameras that get installed by phone-and-tablet companies are not the cameras Tightlines installs. We build full UniFi Protect systems: AI-powered cameras, dedicated NVR storage, centralized video management, secure remote viewing — all on a network designed to handle the load.
Smart motion detection. Ubiquiti Pro cameras distinguish vehicles from people from animals. You get notified when it matters. You don't get notified every time a leaf falls.
What's included
4K AI-capable cameras
Ubiquiti Pro cameras. Indoor, outdoor, low-light, vandal-resistant.
UNVR-Pro dedicated storage
30+ days of continuous footage with RAID redundancy. No cloud fees.
UniFi Protect mobile app
View live and recorded footage from anywhere. Push notifications you actually trust.
License plate & face recognition
Optional. Search 30 days of video for a specific plate or face in seconds.
Cabling done right
Cat6 to every camera, PoE+ from UniFi switching. No transformers stuffed in attics.
Integration with access & alarm
Cameras pull footage at door events. Alarm triggers camera bookmarks. One ecosystem.
Access Control.
UniFi Access replaces keys, fobs, and pin pads with mobile credentials managed from a single dashboard. Add a new employee in 15 seconds. Revoke a credential the moment someone walks out the door. Track every door event with timestamp and photo capture from integrated cameras.
Built to scale. One door or one hundred. Single building or distributed campus. UniFi Access scales without licensing fees or per-door monthly costs.
What's included
UniFi Access Hub (UA-Hub)
Centralized door controller, IP-based, PoE powered.
G2 Reader Pro · EAH-8
Touchless mobile credentials, NFC fobs, PIN backup, and built-in cameras with face recognition.
Magnetic & electric strike locks
Fail-safe and fail-secure options. Compliance with fire egress code.
Mobile credentials & visitor passes
Provision and revoke from your phone. Send time-bound visitor passes via text.
Schedule-based access
Cleaning crews 6–8 AM weekdays only. Contractors during build phase only. Auto-revoke.
Camera integration
Every door event captures synced camera footage. See who entered, when, with what credential.
Structured Cabling & Telecom.
Every network, every camera, every access reader rides on cable. Get the cable wrong and nothing above it works right. Tightlines pulls Cat6, terminates patch panels, runs fiber backbone, and dresses racks to a standard that holds up to inspection — because Richard's the one inspecting it.
In-wall and through-wall. New construction or retrofit. We work directly with builders, architects, and GCs to integrate during framing — or we work around finished walls when the project requires it.
What's included
Cat6 & Cat6a copper
Plenum where required. Tested and certified to spec with calibrated equipment.
Fiber optic backbone
Single-mode and multi-mode for inter-building runs and high-bandwidth applications.
Patch panels & termination
Labeled, documented, terminated to TIA-568. No guessing what's at the other end.
Rack & stack
Clean dressed cabling, proper grounding, organized PDUs. Server rooms you'd photograph.
VoIP & telecom integration
SIP trunking, IP phones, PoE handsets. Cisco, Polycom, Yealink — whatever the system requires.
As-built documentation
Floor plans with cable paths, patch panel maps, port assignments. Every project.
Alarm Systems.
Tightlines holds NYS Department of State Alarm Installer License #12000379465. Commercial alarm systems designed by someone who has been doing this long enough to know what actually triggers false alarms and what gets missed. Honeywell and DMP platforms, monitoring-ready, fully integrated with cameras and access.
Bring your own monitoring. We design systems compatible with any UL-listed monitoring provider you choose. No lock-in.
What's included
Honeywell & DMP control panels
Industry-standard platforms with broad monitoring company support.
Motion, glass-break, door & window sensors
Hardwired where possible, wireless where required. Pet-immune motion sensors.
Smoke, CO & environmental detection
Life safety integrated with intrusion. Water sensors, temperature sensors.
Smartphone control
Arm, disarm, view system status from anywhere via Honeywell Total Connect or DMP Virtual Keypad.
Camera integration
Alarm events bookmark camera footage automatically. Verify alarms remotely before dispatch.
Monitoring-ready
Cellular and IP communicators for redundant signal paths. UL-listed monitoring on request.
Smart Home Integration.
The reason most smart homes feel dumb is the same reason most networks fail: the underlying infrastructure was built as an afterthought. Tightlines installs smart home tech on top of properly engineered networks. Lutron lighting, Nest climate, Philips Hue, Sonos audio — all running on infrastructure built to handle it.
No subscriptions. No vendor lock-in. We integrate what you choose. We don't push proprietary platforms with mandatory monthly fees.
What's included
Climate & HVAC integration
Nest, Ecobee, and commercial thermostats. Multi-zone schedules and remote control.
Audio & multi-room systems
Sonos, Bluesound. Whole-home audio with zones and source selection.
Smart locks, garage, & gates
August, Schlage Encode, LiftMaster myQ. Integrated with access control and alarm.
Voice assistants & hubs
Google Home, Amazon Alexa. Configured to actually be useful.
Owner training
You walk away knowing how to use the system. Not handed a binder — actually trained.
VoIP & Phone Systems.
Business communications infrastructure is only as good as the network it runs on. Tightlines designs, installs, and supports VoIP and hosted phone systems for commercial clients — with the QoS tuning and network configuration handled correctly so calls actually work.
Legacy PBX replacement or new deployment. Proper dial plan setup, handset staging, and documentation so your phone system is an asset, not a liability.
What's included
Hosted PBX & VoIP deployment
Platform-agnostic installation. We work with your provider or recommend one that fits the business.
QoS & network configuration
Voice traffic prioritized correctly at the switch and router level. No choppy calls, no dropped handoffs.
SIP trunk & DID configuration
Number porting, direct inward dialing, and SIP trunking configured end to end.
Handset staging & deployment
Desk phones provisioned, labeled, and ready before the tech leaves the site.
Legacy PBX transition
Replacing an aging analog or digital PBX. Parallel cutover planning so the business stays on the phone throughout.
Documentation & training
Dial plan documentation, extension lists, and staff training on features and administration.
Network refresh & cleanup
We assess and clean up the underlying network during VoIP deployments — QoS policies, switch configurations, and firmware updates so voice infrastructure runs on a solid foundation.
Existing Systems Done Right.
Not every job starts from scratch. If you've inherited a system that was installed poorly, abandoned by the original vendor, or has no documentation — we take it over. We assess what's there, fix what's broken, and build the documentation that should have existed from day one.
Commercial-grade remediation. We work on networks, surveillance, access control, alarm, and VoIP systems regardless of who originally installed them.
What's included
System assessment & audit
We document what's installed, what's working, and what's not. You get a written report before any work begins.
Network remediation
Incorrect configurations, missing segmentation, undocumented gear — we sort it and bring it up to standard.
Camera & NVR takeovers
Existing IP surveillance systems brought under proper management, updated firmware, and working remote access.
Access control transitions
Credential migration, firmware updates, and system administration transferred cleanly with no access interruption.
As-built documentation
Every takeover ends with documentation: IP schemes, port maps, credentials, equipment inventory. The foundation for proper ongoing support.
Ongoing support agreements
Once we've got the system right, we can hold it there. Support agreements available for commercial clients.
One project. One standard of work.
Quoted right the first time.
Tell us about your project. We respond within one business day.